Telemarketing

The FTC’s Telemarketing Sales Rule helps protect consumers from fraudulent telemarketing calls and gives them certain protections under the National Do Not Call Registry.  Companies also need to be familiar with rules banning most forms of robocalling.  If you or someone working on your behalf is telemarketing products or services, know the dos and don’ts before you plan your strategy.

Business Guide to the FTC's Mail or Telephone Order Merchandise Rule [PDF]

Do you sell products by mail, by phone, or online? This publication discusses what the FTC's Mail Order Rule covers, offers how-to compliance advice, answers common questions, explains where to go for more information – and includes a copy of the Rule.

Complying with the 900 Number Rule [PDF]

Businesses that operate – or provide billing for – pay-per-call services must follow the provisions of the 900-Number Rule. Find out more about the legal requirements for advertising, billing, and collections.

Complying with the Telemarketing Sales Rule

If your business or organization uses telemarketing, this in-depth guide is a “must read.” Review the dos and don’ts to make sure you’re up on the law, including the ban on most prerecorded robocalls.

Debt Relief Services & the Telemarketing Sales Rule: A Guide for Business [PDF]

Does your business market debt relief services? Read this guide on complying with amendments to the Telemarketing Sales Rule.

Debt Relief Services & the Telemarketing Sales Rule: What People Are Asking [PDF]

Answers to questions people are asking about debt relief services and the Telemarketing Sales Rule.

Q&A For Telemarketers & Sellers About DNC Provisions in TSR

Curious about complying with the Do Not Call provisions of the Telemarketing Sales Rule? This publication answers common questions posed by telemarketers.