When the FTC sued payday lender AMG Services in 2012, the complaint charged the defendants with a host of deceptive and unfair practices aimed at consumers already struggling to make ends meet. Undisclosed fees and debt collection calls that threatened arrest were just a few of the allegations. The defendants countered with an interesting defense: that their affiliation with American Indian tribes rendered them beyond the reach of the FTC Act. A U.S.
Good news? About funerals? That’s not a headline you read every day. But the results of the FTC’s latest undercover inspections to check if funeral homes are complying with the Funeral Rule yielded some positive results – and sounded cautionary notes for some members of the industry.
The Fair Debt Collection Practices Act lays out some pretty clear dos and don’ts for debt collectors. Do identify yourself as a debt collector. Do follow up within five days of your initial communication with a written notice setting out the amount of the debt, the creditor's name, and details about how consumers can proceed if they dispute the debt. Now for some don’ts: Don’t imply a government affiliation. Don’t accuse people of a crime or threaten them with arrest.
There’s not much talk anymore about the Generation Gap – at least not in terms of crazy teens and their rock ‘n’ roll music. But there’s another kind of Generation Gap that has the FTC concerned: the compliance gap between the established standards of the National Do Not Call Registry and the way some companies are using lists from lead generators without careful consideration of how those lists were compiled. An FTC set