A rental car company prominently advertises “unlimited mileage.” You rent from them and everything is going fine until you’ve done a few hours of highway driving. That’s when the company tells you it’s changed its unlimited mileage policy. Since you’ve traveled more than 100 miles, they've restricted it so the car you contracted for won't accelerate over 30.
Paying with plastic is a convenience for consumers, but a cost for companies. So small businesses are always looking for a penny to pinch in what they pay to process credit and debit cards. Enter unscrupulous pitch people who resort to impersonation, erasures, fine print, half-truths, and flat-out lies to get a business owner’s signature on a contract. When you're pricing processing, the FTC has advice on protecting yourself from a B2B bamboozle.
Long Beach may be the second busiest port in the U.S., but it’s the #1 destination right now if you have clients in the debt collection industry. The FTC-CFPB Roundtable, Debt Collection & the Latino Community, begins at 9:00 PT and you can watch the webcast live.
When you think about places lacking in oxygen, outer space might come to mind. But there’s another location right here on Planet Earth. And it’s the subject of 15 warning letters just sent by the FTC staff to companies making certain environmental marketing claims for plastic bags.
It’s called ROSCA – the Restore Online Shoppers’ Confidence Act – and it prohibits marketers from charging consumers for an online transaction unless the marketer has clearly disclosed all material terms of the deal and received the consumer’s express informed consent. Your e-commerce clients will want to know about the FTC’s first ROSCA case, filed recently in Nevada.