Recent Posts

R-you up on the R-value Rule?

It’s the time of year when some people are crooning “Baby, it’s cold outside.”  Whether it’s winter or summer, proper insulation can keep things comfortable.  But how are consumers supposed to make heads or tails of competing claims when buying insulation?  That’s where the R-value Rule comes in.

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Room for improve-mint

The Hobby Protection Act is something of a misnomer.  Most hobbies don’t need much by way of protection.  But if you or your clients are involved in the sale of coins or certain collectibles, it’s a law you need to know about.  The FTC’s settlement with the National Collector’s Mint and Avram C.

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Bank data security (but not that kind of bank)

You spend a good portion of your time trying to protect sensitive information on your network from high-tech hijackers.  That’s important, of course.  But don’t let it take your eye off the risks posed by good old-fashioned — make that bad old-fashioned — theft.  That’s the message businesses can take from the FTC’s settlement with cord blood bank, Cbr Systems, Inc.

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Fighting phantom phone fees

A sure way to see smoke coming out of consumers’ ears:  Put charges on their phone bills for services they never ordered and didn’t authorize.  In a lawsuit just filed against Montana-based American eVoice, Steven Sann, and others, that’s what the FTC says is going on.

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Call a time-out before investing in "coaching"

Coaching isn’t just about clipboards, lanyards, and saying “Listen up” a lot.  What do winning coaches bring to a team? Leadership, personal attention, and a proven system for success.  The people who spent more than $100 million on “coaching” services sold by Ivy Capital and related companies thought that's what they were buying.  But according to an FTC lawsuit filed against dozens of defendants — and a settlement with all but five of them — that’s not what Ivy

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