Recent Posts

FTC to L’Oréal: Scientific claims need proof that’s more than just skin deep

When ads for beauty products convey subjective claims – for example, L’Oréal’s long-standing “Because I’m worth it” tagline – it’s unlikely consumers would think statements like that are supported by science.  (It’s hard to imagine a testing protocol that could establish whether or not we’re worth it.)  But flip through a magazine and it’s apparent that test tubes are overtaking powder puffs in how some cosmetics are marketed.  When companies tout the scientific research behind their advertising or say t

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The long and short of it

Ahab hunts big fish.
Captain and whaling boat sink.

Ishmael prevails.

Sometimes you want to read all 209,117 words of Moby Dick.  Other times a haiku will do.  Sometimes you want an in-depth analysis of the FTC’s enforcement, rulemaking, research, education, and international efforts related to privacy and data security.  Other times a summary will suffice.

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Hey, Rachel. The FTC is going DEF CON.

Hey, Rachel the Robocaller.  Every month we get 150,000 complaints about you and your robocalling besties.  We’ve sued dozens of them.  We’ve sponsored a national challenge to make your life harder.  But this time, Rach, the gloves are off.  We’re going DEF CON on you and we’re launching a particularly powerful surface-to-robocall missile with your name on it.

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Not-so-fantastic recycled plastic?

When comparing products made of plastic lumber – picnic tables, benches, trash bins, and the like – many consumers and businesses factor in environmental considerations.  So when California-based American Plastic Lumber suggested its products were made virtually entirely out of post-consumer recycled content like milk jugs and detergent bottles, it’s understandable that shoppers would take note.  But according to the FTC, buyers didn&rsq

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False statements to credit bureaus: Nothing to CROA 'bout

It’s called CROA – the Credit Repair Organizations Act – and it was put in place to protect people battling their way back from financial adversity.  Given the long history of questionable practices in this sector, CROA makes it illegal to charge people upfront before services are rendered.  It also bans misleading statements to credit bureaus about consumers’ credit records.  There’s been lots of talk about the harm posed by false negative information in credit

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