Recent Posts

Pets, Vets, and Retail Outlets

Last year, U.S. pet owners spent over $50 billion on their pets.  That’s a lot of puppy chow, chew toys, and rhinestone collars.  But it also reflects significant expenditures for pet health products and services, including veterinary office visits and medicines.  In fact, in 2011 American consumers spent nearly $7 billion on pet medications alone. 

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Check out the latest in the Qchex case

If you’ve been following the ongoing story of the FTC’s law enforcement action stemming from Neovi, Inc.'s Qchex check-writing system, the Court’s recent contempt ruling will make for interesting reading.  If those names aren’t familiar to you — and you have clients in the payments arena — it’s time to get up to speed.

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COPPA: A second helping

The FTC asked for your input and you chimed in with 350 comments about the future of the Children’s Online Privacy Protection Rule.  Based on what you said — and what we’ve learned through law enforcement — we’re back, asking for your help in thinking through modifications to certain definitions to clarify the scope of the Rule and strengthen its protections.

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Plastics, Benjamin

“I just want to say one word to you, Benjamin.  Plastics.”

During the cocktail party scene in the classic movie “The Graduate,” that’s the advice Ben Braddock got for mapping out his future.  It wasn’t such a bad tip after all since so much stuff — including the pocket money we use for day-to-day expenditures — has gone plastic.

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Identity Protection: It's Everybody's Business

Identity theft has been the top complaint that consumers have reported to the FTC for 12 years in a row.  We’ve also heard from companies that ID theft can cause huge headaches in the form of unauthorized charges, worthless receivables, and customer service snafus.  That’s why business executives should be at the forefront in the drive for identity protection.

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