Recent Posts

FCRA at 40: It's a matter of interpretation

They say life begins at 40 — so watch what’s happening to the Fair Credit Reporting Act as it enters an exciting new phase of its regulatory career.

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$108 million for homeowners in distress

Homeowners in financial trouble aren’t getting a lot of great news these days.  But 450,177 of them will be getting a check in the mail that represents their share of the FTC’s $108 million settlement with mortgage giant Countrywide. And companies that take advantage of Americans struggling to pay the bills will be getting a little something, too:  a strong message from the FTC that unfair or deceptive practices targeting cash-strapped consumers won’t be tolerated.

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Accounts deceivable

Perhaps you see cops on the beat when they pass by your office. Maybe you serve on a committee with the Chief of Police or have a relative in the Sheriff’s Department. However you cross paths with local law enforcement, do them — and yourself — a favor by telling them about Consumer Sentinel.

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Modifying the orbit of MARS, but not protections for consumers

Today, the FTC announced it won't enforce most parts of the Mortgage Assistance Relief Services (MARS) Rule against real estate brokers and their agents who help consumers with short sales. A short sale — a phrase consumers have heard a lot recently — is the sale of a home for less than the homeowner owes on the mortgage, and where the bank accepts the sale proceeds instead of foreclosing.

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Candid spamera

Say “spam” and most business executives think of annoying messages that litter their IN box.  But the CAN-SPAM Act and the FTC’s CAN-SPAM Rule cover a much broader range of commercial email.  Yes, that includes messages offering to split $50 million languishing in the foreign bank account of a deposed prince.  But the Rule also applies to a wide variety of communications with customers or potential customers — for example, an email notifying them about a product you’re featuring or an upcoming sale.

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