July 2013

When all is said and dun: Record-setting penalty for debt collection violations

"You’ve reached the FTC.  Sorry we’re not able to take your call right now.  But if you’re Expert Global Solutions — the biggest debt collection operation in the world — please pay a $3.2 million civil penalty, the largest ever from a third-party debt collector, and start honoring the terms of the Fair Debt Collection Practices Act.  Oh, and at the sound of the tone, please don’t leave a voicemail illegally disclosing that a person owes money."  BEEP.

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New suite of resources can streamline COPPA compliance

Who should be in the driver’s seat when it comes to the collection of personal information online from kids under 13?  That’s easy:  Parents.  To keep up with technology, the FTC revised the Children’s Online Privacy Protection Rule last year.  As a result, some companies that may not have given COPPA much thought in the past are covered as of today — the July 1st effective date of the revised Rule.  To streamline your responsibilities, the FTC has a suite of compliance tools designed wi

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