March 2014

Default lines: How the FTC says Credit Karma and Fandango SSLighted security settings

Imagine a burly doorman at an exclusive party.  When someone claims to be a guest, the doorman checks their invitation and runs it against the names on the list.  If it doesn’t match up, the person won’t make it through the velvet rope.  But what happens if the doorman isn’t doing his job?  His lapse could allow a ringer into the party to scarf up the hors d’oeuvres and steal the valuables. 

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It only takes a moment

An FTC Moment, that is.  2014 marks a milestone for the Federal Trade Commission.  It’s the 100th birthday for America’s consumer protection agency – and you’re invited to the celebration. 

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Zero sum game?

For people in the market for a car, an ad on YouTube for Massachusetts-based Courtesy Auto Group featured some eye-catching numbers:  “Get behind the wheel of the new 2013 Kia Sorento, now lease priced for $239 a month with zero down, or sale priced at $20,980.”  To emphasize the point, the visual on the screen highlighted in bold letters:

$239/mo
with $0 down

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Alcohol advertising, ad placement, and self-regulation

If you’re a stats fan – the kind that can recalculate a pitcher’s ERA before the runner slides across the plate – the release of the FTC’s fourth major study on the alcohol industry offers a wealth of empirical data for your consideration.  Based on information submitted by 14 companies in response to FTC Special Orders, the study focuses on alcohol advertising and industry efforts to reduce marketing to underage audiences. 

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Judge rules on reach of FTC Act

When the FTC sued payday lender AMG Services in 2012, the complaint charged the defendants with a host of deceptive and unfair practices aimed at consumers already struggling to make ends meet.  Undisclosed fees and debt collection calls that threatened arrest were just a few of the allegations.  The defendants countered with an interesting defense:  that their affiliation with American Indian tribes rendered them beyond the reach of the FTC Act.  A U.S.

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Some good news about funerals

Good news?  About funerals?  That’s not a headline you read every day.  But the results of the FTC’s latest undercover inspections to check if funeral homes are complying with the Funeral Rule yielded some positive results – and sounded cautionary notes for some members of the industry.

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Keeping up with the Jonesboros

“A word to the wise should be sufficient.”  We’re not sure who first coined that proverb.  Aesop?  King Solomon?  Ben Franklin?  But whoever it was, if he's in the market for a used car in Arkansas, here’s news he might want to consider.

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Needle and threats

The Fair Debt Collection Practices Act lays out some pretty clear dos and don’ts for debt collectors.  Do identify yourself as a debt collector.  Do follow up within five days of your initial communication with a written notice setting out the amount of the debt, the creditor's name, and details about how consumers can proceed if they dispute the debt.  Now for some don’ts:  Don’t imply a government affiliation.  Don’t accuse people of a crime or threaten them with arrest.

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Generation gap?

There’s not much talk anymore about the Generation Gap – at least not in terms of crazy teens and their rock ‘n’ roll music.  But there’s another kind of Generation Gap that has the FTC concerned:  the compliance gap between the established standards of the National Do Not Call Registry and the way some companies are using lists from lead generators without careful consideration of how those lists were compiled.  An FTC set

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What’s a predictive score?

Most consumers know that creditors use information about them and their credit experiences – like the number and type of accounts they have, their bill paying history, and whether they pay their bills on time – to create a credit score, which helps predict how creditworthy they are.

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