Most people are familiar with labels in clothing and other textile products that name the fabric and explain how to clean it. But look a little closer and you may spot the prefix RN followed by a series of digits. If you’re in the textile business, those are important numbers to know.
Two things that bug us: 1) head lice, bed bugs, and other creepy crawlies that score off the charts on the eeww-ometer; and 2) companies that make deceptive claims that their products can treat and prevent infestations. Settlements the FTC just announced with the marketers of the BEST Yet! line of cedar oil-based products reminds companies of the importance of backing up claims with sound science.
Earlier this week was the 66th anniversary of the so-called Roswell UFO incident. No, Mulder and Scully aren't on temporary assignment to the FTC and we don’t have any “now it can be told” government news on the subject. But we can offer insights into what happening on MARS: the Mortgage Assistance Relief Services Rule. As X Files fans would say, "The truth is out there," but one place it appears to be lacking is in promotions making overhyped promises to homeowners in financial trouble.
Members of the military face unique consumer protection challenges. For example, when the brakes go or the basement floods, it’s not easy to find trustworthy local businesses if you’re new in town. And deployments, TDYs, and relocations can make it tougher to spot the early signs of identity theft. So what can your business do to make things easier for military families?
"You’ve reached the FTC. Sorry we’re not able to take your call right now. But if you’re Expert Global Solutions — the biggest debt collection operation in the world — please pay a $3.2 million civil penalty, the largest ever from a third-party debt collector, and start honoring the terms of the Fair Debt Collection Practices Act. Oh, and at the sound of the tone, please don’t leave a voicemail illegally disclosing that a person owes money." BEEP.