Not an honor to be nominated

‘Tis the season for the entertainment industry to hand out statuettes for notable achievement.  It’s also the time of year when the FTC singles out industries "nominated" by consumers for actions of a less admirable nature.  According to the just-released Consumer Sentinel Network Data Book, the FTC received more than 2 million complaints from consumers in 2012 — the most ever.  What industries show up on the one Top 10 list that companies want to avoid?

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Batten down the patches: Six points to take from the FTC settlement with HTC

By now, you’ve read about the FTC’s settlement with HTC — the agency’s first law enforcement action against a mobile device manufacturer.  According to the complaint, when HTC customized the operating systems used on many of its products, it introduced security vulnerabilities that put users’ sensitive information at risk.  In addition to requiring implementation of a comprehensive s

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Device Squad: The story behind the FTC's first case against a mobile device maker

HTC America is a leading manufacturer of smartphones and tablets using the Android, Windows Mobile, and Windows Phone operating systems.  The company’s motto is “quietly brilliant.”  But based on an FTC lawsuit challenging the company's security practices, consumers might be surprised to find out their devices have also been “quietly vulnerable.”  To settle the case — the FTC’s first against a device manufacturer — HTC has agreed to a far-reaching settlement that imposes

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Shell game?

“Payment processing” used to involve standing in the checkout line and handing the cashier your pennies.  (Remember checkout lines?  Remember cashiers?  Remember pennies?)  In a lawsuit filed in federal court, the FTC alleges that Ideal Financial Solutions and more than a dozen individual and corporate defendants used an “intricate web of concealment” to game the payment processing system in a way that resulted in more than $25 million in unauthorized credit card charges and bank account

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Gray matters

When even the #1 movie at the box office is called “Identity Thief,” it’s a topic at the top of everyone’s list.  If you’re in the financial or healthcare sector — or just want to stay up on an emerging issue — find out more about an FTC initiative focused on how identity theft affects a particular segment of your community.

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