New compliance resource for health care providers and health plans

If you work in the health care or HR field or have clients who do, you’ve probably run across it. A patient complains about a bill for medical services they didn’t receive. An employee who rarely goes to the doctor gets told they’ve reached the limit on their health benefits. Someone gets denied coverage because their medical records show a condition they don’t have.

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"Talkin' 'bout lead gen-eration"

As a recent FTC action against three companies and their owner proves, ads promising quick and easy relief from credit card debt are likely to attract law enforcement attention. But this case featured an interesting twist because what the company really was up to was generating leads it turned around and sold to other companies.

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Immigration Consternation

Chances are a person you know — an employee, someone who works in your building, a neighbor perhaps — is navigating the process of getting a green card or work visa. Do them a favor and warn them about outfits that falsely claim an affiliation with the United States Citizenship and Immigration Services (USCIS).

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Forum on fighting phone bill ills

It may have happened to you.  You open the monthly phone bill at your business or at home and find charges for goods or services you never ordered.  It’s called cramming — and it’s illegal.

The FTC has brought numerous law enforcement actions against companies who “cram” unauthorized charges onto people’s phone bills.  This $38 million judgment entered by a federal court in California is just one example, but what more can be done to prevent it?

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Contact Paper?

To most people, Plano is a pleasant city north of Dallas.  But if you have clients in the optical industry — or hang out in goth circles on the weekend — "plano" refers to a contact lens worn for cosmetic effect, not vision correction.  Even if you just wear contacts yourself, you should know about the Fairness to Contact Lens Consumers Act, the FTC's

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