Debt
If you market products or services promising to help consumers with their debts – or assist companies that do – are you up on the rules and laws that apply to your business? (For resources related to the Fair Debt Collection Practices Act, visit Debt Collection.)
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Complying with the Telemarketing Sales Rule
If your business or organization uses telemarketing, this in-depth guide is a “must read.” Review the do’s and don’ts to make sure you’re playing by the rules.
Debt Relief Services & the Telemarketing Sales Rule: A Guide for Business [PDF]
Does your business market debt relief services? Read this guide on complying with amendments to the Telemarketing Sales Rule.
Debt Relief Services & the Telemarketing Sales Rule: What People Are Asking [PDF] 
Answers to questions people are asking about debt relief services and the Telemarketing Sales Rule.
Debt Relief Services: Is Your Company Complying with the Rules?
Amendments to the Telemarketing Sales Rule make it illegal for companies offering debt relief services to charge customers upfront fees. They also must require businesses to disclose important information before signing people up for their services. Is your company in step with the standards?
Getting Noticed: Writing Effective Financial Privacy Notices [PDF]
Financial institutions are required to explain their privacy practices and tell consumers their rights. An effective privacy notice – one that encourages feedback, is easy to read, and uses graphics – can enhance confidence and trust. Are you communicating effectively with your customers?
Mortgage Assistance Relief Services Rule: A Compliance Guide for Business [PDF]
The Mortgage Assistance Relief Services (MARS) Rule makes it illegal to charge upfront fees and requires specific disclosures in ads and when you forward a lender’s offer to a homeowner. Are you covered by the Rule? Are you up on your compliance obligations?
Mortgage Assistance Relief Services Rule: A Compliance Guide for Lawyers [PDF]
The Mortgage Assistance Relief Services (MARS) Rule includes specific provisions that address attorneys’ obligations. Learn more about activities that fall within the scope of the rule.
Safeguarding Customers' Personal Information: A Requirement for Financial Institutions [PDF]
The Safeguards Rule requires financial institutions to secure customer records and information. But the law defines “financial institution” broadly to cover many businesses who might not describe themselves that way. If you’re covered by the Safeguards Rule, are your standards up to snuff?
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