Mortgage Lending

The FTC enforces laws that protect consumers from deceptive mortgage practices by certain kinds of lenders. If your company is within the jurisdiction of the FTC, are you complying with the law?

Mortgage Lending Legal Resources:Your Link to the Law


Featured

Credit Reports: What Information Providers Need To Know [PDF]

If you provide information to a consumer reporting agency – like credit bureaus, tenant screening companies, check verification services, and medical information services – the Fair Credit Reporting Act spells out your legal obligations. Read More »

Housing Counselors: How to Help People Avoid Reverse Mortgage Missteps [PDF]

Many older homeowners are considering reverse mortgages, but some unscrupulous lenders mislead people about the key features. Learn how you can spot and report deceptive practices related to reverse mortgages. Read More »

Complying with the Telemarketing Sales Rule

If your business or organization uses telemarketing, this in-depth guide is a “must read.” Review the do’s and don’ts to make sure you’re playing by the rules.

Getting Noticed: Writing Effective Financial Privacy Notices [PDF]

Financial institutions are required to explain their privacy practices and tell consumers their rights. An effective privacy notice – one that encourages feedback, is easy to read, and uses graphics – can enhance confidence and trust. Are you communicating effectively with your customers?

Housing Counselors: How to Help People Avoid Reverse Mortgage Missteps [PDF]

Many older homeowners are considering reverse mortgages, but some unscrupulous lenders mislead people about the key features. Learn how you can spot and report deceptive practices related to reverse mortgages.

Mortgage Assistance Relief Services Rule: A Compliance Guide for Business [PDF]

The Mortgage Assistance Relief Services (MARS) Rule makes it illegal to charge upfront fees and requires specific disclosures in ads and when you forward a lender’s offer to a homeowner. Are you covered by the Rule? Are you up on your compliance obligations?

Mortgage Assistance Relief Services Rule: A Compliance Guide for Lawyers [PDF]

The Mortgage Assistance Relief Services (MARS) Rule includes specific provisions that address attorneys’ obligations. Learn more about activities that fall within the scope of the rule.

Safeguarding Customers' Personal Information: A Requirement for Financial Institutions [PDF]

The Safeguards Rule requires financial institutions to secure customer records and information. But the law defines “financial institution” broadly to cover many businesses who might not describe themselves that way. If you’re covered by the Safeguards Rule, are your standards up to snuff?

Taking the Lead to Prevent Identity Theft Sharable

As many as 10 million Americans a year are victims of identity theft. As consumers, we're all concerned, but businesses should pay particular attention. Because the crime hits you in the pocketbook, it’s time to take the lead in the fight against identity theft.