Legal Resources

Consumer Sentinel Network Data Book (2010)

March 8, 2011

Report analyzing consumer complaints received by the FTC in 2010, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers

December 1, 2010

A preliminary staff report proposing a framework to balance the privacy interests of consumers with innovation that relies on consumer information to develop beneficial new products and services, including the implementation of a “Do Not Track” mechanism.

Green Marketing Internet Surf (staff report)

October 9, 2010

Results of an Internet surf conducted by the FTC's Division of Enforcement to investigate the nature and incidence of particular environmental marketing claims

Report to the White House Council on Women and Girls

June 1, 2010

Report focuses on discrete FTC program areas that have a particular impact on women and children. Highlights five areas, describing, for each, recent FTC law enforcement actions or policy initiatives as well as available consumer and business education materials: health care for women and children; marketing to children and adolescents; consumer credit; entrepreneurship and business opportunities; and family pocketbook issues.

Do Not Call Registry Report on Enforcement Efforts and Consumers' Perceptions

April 1, 2010

Report on enforcement efforts and consumers’ perceptions of the National Do Not Call Registry’s effectiveness.

Do Not Call Registry Usage Report

April 1, 2010

A biennial report focusing on the use of the Do Not Call Registry by both consumers and businesses, as well as the impact that new technologies have had on the Registry.

Fraud Forum Report

December 29, 2009

Staff report that examines more effective ways to protect consumers from fraudulent schemes and focus the collective knowledge and experience of forum participants to fight fraud.

Sizing Up Food Marketing and Childhood Obesity

December 15, 2009

Forum addressed the food and entertainment industries’ progress toward self-regulation, research on the impact of food advertising on children, and the statutory and constitutional issues surrounding governmental regulation of food marketing.

U.S. SAFE WEB Act: The First Three Years

December 15, 2009

Report to Congress examining how the agency has used the expanded law enforcement authority Congress provided in the U.S. SAFE WEB Act to protect American consumers since the Act was signed into law on December 22, 2006.

Virtual Worlds and Kids:  Mapping the Risks

December 10, 2009

Report examines the incidence of sexually and violently explicit content in online virtual worlds. Urges operators of virtual worlds to take a number of steps to keep explicit content away from children and teens, and recommends that parents familiarize themselves with the virtual worlds their kids visit.

Marketing Violent Entertainment to Children:  A Sixth Follow-Up Review of Industry Practices in the Motion Picture, Music Recording & Electronic Game Industries

December 3, 2009

Sixth follow-up report to a September 2000 Report, "Marketing Violent Entertainment to Children: A Review of Self-Regulation and Industry Practices in the Motion Picture, Music Recording & Electronic Game Industries."

Public Forum on Debt Relief Amendments to the Telemarketing Sales Rule

November 4, 2009

Forum about proposed debt relief amendments to the Commission’s Telemarketing Sales Rule that sought to combat deceptive and abusive telemarketing of debt relief services that claim to reduce consumer credit card debt and other unsecured debt.

Beyond Voice: Mapping the Mobile Marketplace Report

April 1, 2009

Report from May 2008 town hall meeting about issues arising in the mobile commerce marketplace.

Digital Rights Management

March 25, 2009

Conference on the use of digital rights management—technologies typically used by hardware manufacturers, publishers, and copyright holders to attempt to control how consumers access and use media and entertainment content—and how to improve disclosure about DRM limitations.

Ad It Up! Kids in a Commercial World

March 12, 2009

Forum that gathered input for the FTC’s education program on advertising literacy, focusing on what children experience in the commercial world, what they understand about their experiences, and what consumer education efforts will help kids navigate in this world.

Fraud Forum

February 25, 2009

Forum to examine how the FTC can more effectively protect consumers from fraudulent schemes.

Negative Option Marketing Report

January 1, 2009

Report presenting five marketing principles for avoiding deception in negative option offers on the Internet, which poses unique issues not present in print or telephone marketing.

Report to Congress on Do Not Call Improvement Act of 2007

October 1, 2008

Report to Congress that described the efforts taken by the FTC to ensure the accuracy of the Do Not Call Registry and outlined the newly implemented procedure being used to remove reassigned numbers from the Registry

Marketing Food to Children and Adolescents: A Report to Congress

July 29, 2008

Report to Congress on the food and beverage industry’s marketing to children and adolescents with a focus on industry expenditures, activities, and self-regulation.

Green Building & Textiles

July 15, 2008

Workshop that examined developments in green building and textiles claims and consumer perception of such claims. This workshop was one component of the Commission's regulatory review of the Guides for the Use of Environmental Marketing Claims.