Legal Resources

Consumer Sentinel Network Data Book (2012)

February 26, 2013

Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

The Road Ahead: Selling, Financing, and Leasing Motor Vehicles

November 17, 2011

National workshops in Detroit, San Antonio, and Washington, D.C., to explore the consumer protection issues that arise in the sale, financing or leasing of motor vehicles

Best Practices for Business: Protecting Personal Information and Fighting Fraud with the Red Flags Rule

April 29, 2009

Series of workshops that focused on how businesses can better secure personal information, implement best practices for developing an appropriate data security program, and respond to data breaches and other privacy and security threats.

The Rebate Debate

April 27, 2007

Workshop that provided an opportunity to discuss consumers' perspectives on rebates and challenges businesses face when they offer rebates. Explored "best practices" in the offering and fulfillment of rebates.

Vehicle Buyback Disclosures

October 3, 1996

Forum on the questions and issues raised in a petition asking the FTC to look into whether vehicles bought back under state lemon laws are being resold without disclosing to subsequent purchasers that the vehicles had been bought back.

Vehicle Buyback Disclosures

November 8, 1995

Public forum on whether vehicles bought back under state lemon laws are being resold without disclosing that fact to purchasers