National forum to explore how ID theft affects older Americans, including discussions of medical identity theft, tax- and government benefits-related ID theft, and the special issues facing consumers who live in assisted living or nursing homes
Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area
The first empirical study of debt buyers, companies in the business of buying consumer debts and trying to collect on them
Following up on the FTC's 2000 "Dot Com Disclosures" publication, a national workshop to consider the need for new guidance concerning effecting advertising and privacy disclosures in online and mobile environments
FTC workshop to examine the use of mobile payments in the marketplace and how this emerging technology impacts consumers
Protecting Consumer Privacy in an Era of Rapid Change: Recommendations for Businesses and PolicymakersMarch 25, 2012
FTC report calling for privacy by design, simplified choices for businesses and consumers, and greater transparency about information collection and use
Report to Congress summarizing the administrative and enforcement actions taken in 2010 under the Fair Debt Collection Practices Act aiming to curtail abusive, deceptive, and unfair debt collection practices in the marketplace.
Series of roundtables to examine consumer protection issues in debt collection proceedings against consumers.
Best Practices for Business: Protecting Personal Information and Fighting Fraud with the Red Flags RuleApril 29, 2009
Series of workshops that focused on how businesses can better secure personal information, implement best practices for developing an appropriate data security program, and respond to data breaches and other privacy and security threats.
Workshop exploring the growth of the for-profit debt settlement industry and analyzing how its model is affecting consumers and businesses.
Town Hall meeting exploring the growth of contactless payment systems and their implications for consumer protection policy. This meeting built on a 2006 hearing which examined technological and business developments expected to shape consumers' experiences over the next ten years.
Workshop to explore changes in the debt collection industry and examine their impact on consumers and businesses, including the effects of technological, economic, and legal changes on the debt collection industry and whether the law has kept pace with the developments.
Workshop exploring consumer protection issues arising from the emergence of "nontraditional" or "alternative" mortgage products in the United States residential mortgage marketplace.
Workshop about Gramm Leach Bliley Act privacy notices. Focused on identifying successful notices, strategies for communicating complex information, industry self-regulatory efforts and consumer and business education.
Review of complaint data, law enforcement, and consumer education with regards to the Franchise and Business Opportunity Program.
Workshop gathering information to report to Congress on the benefits and burdens of a section of the Electronic Signatures in Global and National Commerce Act that authorizes use of an electronic record to send legally required information to consumers under certain circumstances.
Forum convened consumer advocates, bankers, state and federal regulators, and New York homeowners and senior citizens to explore legislative, legal and community-based initiatives to combat predatory lending.