A national roundtable to examine mobile cramming, unauthorized third-party charges on mobile phone bills
An FTC staff report today highlighting key issues facing consumers and companies as they adopt mobile payment services
Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area
Following up on the FTC's 2000 "Dot Com Disclosures" publication, a national workshop to consider the need for new guidance concerning effecting advertising and privacy disclosures in online and mobile environments
FTC workshop to examine the use of mobile payments in the marketplace and how this emerging technology impacts consumers
Forum on how the government, businesses, and organizations can work together to prevent consumers from being victimized by unauthorized third-party charges on their telephone bills, a practice known as “cramming"
Staff report that examines more effective ways to protect consumers from fraudulent schemes and focus the collective knowledge and experience of forum participants to fight fraud.
Report presenting five marketing principles for avoiding deception in negative option offers on the Internet, which poses unique issues not present in print or telephone marketing.
Town Hall meeting exploring the growth of contactless payment systems and their implications for consumer protection policy. This meeting built on a 2006 hearing which examined technological and business developments expected to shape consumers' experiences over the next ten years.
Town Hall exploring the evolving mobile commerce (Mcommerce) marketplace and its implications for consumer protection policy. This meeting built on a 2006 hearing which examined technological and business developments expected to shape consumers' experiences over the next ten years.
Workshop to analyze the marketing of goods and services through offers with negative option features. The workshop addressed the pros and cons of such offers, discussed online marketing of such offers, and explored ways to make effective disclosures when such offers are made online.
Summary report from workshop examining emerging wireless Internet and data technologies and the privacy, security, and consumer protection issues they raise.