Legal Resources

Mobile Payments Workshop

April 26, 2012

FTC workshop to examine the use of mobile payments in the marketplace and how this emerging technology impacts consumers

Face Facts: A Forum on Facial Recognition

December 8, 2011

FTC forum on the consumer privacy and security implications of facial recognition technology

40 Years of Experience with the Fair Credit Reporting Act

July 19, 2011

FTC staff report that compiles and updates the agency’s guidance on the Fair Credit Reporting Act (FCRA), the 1970 law designed to protect the privacy of credit report information and ensure that the information supplied by credit reporting agencies is as accurate as possible.

Stolen Futures: A Forum on Child Identity Theft

July 11, 2011

A national forum sponsored by the FTC and the Office for Victims of Crime of the Department of Justice's Office of Justice Programs to discuss child identity theft.

Consumer Sentinel Network Data Book January-December 2010

March 8, 2011

Report analyzing consumer complaints received by the FTC in 2010, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

FACT Act Interim Report - 2010 [PDF]

January 12, 2011

Interim Report to Congress describing progress on a national study examining the accuracy of credit reports.

Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers

December 1, 2010

A preliminary staff report proposing a framework to balance the privacy interests of consumers with innovation that relies on consumer information to develop beneficial new products and services, including the implementation of a “Do Not Track” mechanism.

Protecting Youths in an Online World

July 14, 2010

Protecting Youths in an Online World: Prepared Statement of the Federal Trade Commission, Presented by Jessica Rich, Deputy Director, Bureau of Consumer Protection, Before the Senate Committee on Commerce, Science, and Transportation, Subcommittee on Consumer Protection, Product Safety, and Insurance.

Protecting Kids' Privacy Online: Reviewing the COPPA Rule

June 2, 2010

Workshop about the costs and benefits of the FTC’s Children’s Online Privacy Protection Act (COPPA) Rule in light of rapidly evolving technology and changes in the way children use and access the Internet.

An Examination of Children’s Privacy: New Technology and the Children’s Online Privacy Protection Act

April 29, 2010

Prepared Statement of the Federal Trade Commission Entitled "An Examination of Children's Privacy: New Technology and The Children's Online Privacy Protection Act," Presented by Jessica Rich, Deputy Director, Bureau of Consumer Protection, Before the Subcommittee on Consumer Protection, Product Safety, and Insurance of the Committee On Commerce, Science, and Transportation, United States Senate.

NetCetera: OnGuardOnline.gov's Internet Safety Campaign for Children: A Report to Congress

March 30, 2010

Report to Congress about efforts to get the word out about Internet safety for children by aggressively promoting a new booklet, Net Cetera: Chatting with Kids About Being Online, to schools, police and sheriff’s departments, and PTAs nationwide.

Exploring Privacy: A Roundtable Series [Workshop]

March 17, 2010

A series of roundtables exploring the privacy challenges posed by technologies and business practices that collect and use consumer data. Discussion included how best to protect consumer privacy while supporting beneficial uses of the information and technological innovation.

Virtual Worlds and Kids:  Mapping the Risks [PDF]

December 10, 2009

Report examines the incidence of sexually and violently explicit content in online virtual worlds. Urges operators of virtual worlds to take a number of steps to keep explicit content away from children and teens, and recommends that parents familiarize themselves with the virtual worlds their kids visit.

Best Practices for Business: Protecting Personal Information and Fighting Fraud with the Red Flags Rule

April 29, 2009

Series of workshops that focused on how businesses can better secure personal information, implement best practices for developing an appropriate data security program, and respond to data breaches and other privacy and security threats.

Beyond Voice: Mapping the Mobile Marketplace Report [PDF]

April 1, 2009

Report from May 2008 town hall meeting about issues arising in the mobile commerce marketplace.

Digital Rights Management

March 25, 2009

Conference on the use of digital rights management—technologies typically used by hardware manufacturers, publishers, and copyright holders to attempt to control how consumers access and use media and entertainment content—and how to improve disclosure about DRM limitations.

Securing Personal Data in the Global Economy

March 16, 2009

Conference hosted by the FTC in conjunction with APEC and OECD addressing how companies can manage personal data-security issues in a global information environment where data can be stored and accessed from multiple jurisdictions.

Self-Regulatory Principles for Online Behavioral Advertising

February 12, 2009

This report from FTC staff describes the agency’s ongoing examination of online behavioral advertising and sets forth revisions to proposed self-regulatory principles.

Credit Report Complaint Referral Program Report [PDF]

December 30, 2008

Report to Congress on system for receiving complaints from consumers about possible violations of the Fair Credit Reporting Act by nationwide consumer reporting agencies. Covers period from initiation of program in 2004 through 2007.

FACT Act Interim Report - 2008 [PDF]

December 23, 2008

Interim report about the accuracy and completeness of information in consumers’ credit reports and methods for improving the accuracy and completeness of such information.