Legal Resources

Consumer Sentinel Network Data Book (2012)

February 26, 2013

Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

Report to Congress Under Section 319 of the FACT Act

February 11, 2013

FTC study of the U.S. credit reporting industry

Mobile Privacy Disclosures: Building Trust Through Transparency

February 1, 2013

FTC staff report recommending ways that key players in the mobile marketplace, including mobile platforms, developers, advertising networks, analytics companies, and trade associations, can better inform consumers about their data practices.

The Structure and Practices of the Debt Buying Industry

January 30, 2013

The first empirical study of debt buyers, companies in the business of buying consumer debts and trying to collect on them

A Review of Food Marketing to Children and Adolescents: Follow-Up Report

December 21, 2012

Results of a comprehensive study of food and beverage industry marketing expenditures and activities directed to children and teens

Mobile Apps for Kids: Disclosures Still Not Making the Grade

December 10, 2012

A follow-up report by FTC staff outlining the results of a 2012 survey about disclosures in mobile apps for children; discussing the operation of in-app interactive features; and urging industry to take steps so that parents have easier access to the information they need to determine what data is being collected from their children, how it's being shared, and who will have access to it

The Big Picture: Comprehensive Online Data Collection

December 6, 2012

An FTC workshop to explore the consumer privacy implications of comprehensive online data collection

Enforceable Codes of Conduct: Protecting Consumers Across Borders

November 29, 2012

An FTC forum focusing on how government entities, businesses, consumer groups, and others are developing and administering voluntary procedures to protect consumers in cross-border commerce

Facing Facts: Best Practices For Common Uses of Facial Recognition Technologies

October 22, 2012

A staff report on protecting consumer privacy as companies use facial recognition technologies to create new products and services

Robocalls: All the Rage (Robocall Summit)

October 18, 2012

A one-day public event to address the rapid rise in illegal robocalls, including a report on the current state of robocall technology, law enforcement issues, and an exploration of potential technological solutions

National Do Not Call Registry Data Book for Fiscal Year 2012

October 16, 2012

FTC annual report on Do Not Call registration and complaints

Smokeless Tobacco Report for 2009 and 2010

September 21, 2012

Report on smokeless tobacco sales, advertising, and promotion for 2009 and 2010

Cigarette Report for 2009 and 2010

September 21, 2012

Report on cigarette sales, advertising, and promotion covering 2009 and 2010

In Short: Advertising & Privacy Disclosures in a Digital World

May 30, 2012

Following up on the FTC's 2000 "Dot Com Disclosures" publication, a national workshop to consider the need for new guidance concerning effecting advertising and privacy disclosures in online and mobile environments

Drip Pricing

May 21, 2012

FTC workshop to examine the economic implications of drip pricing, the practice of advertising only part of a product’s price and reveal other charges later as the customer goes through the buying process

Paper, Plastic . . . or Mobile

April 26, 2012

FTC workshop to examine the use of mobile payments in the marketplace and how this emerging technology impacts consumers

Protecting Consumer Privacy in an Era of Rapid Change: Recommendations for Businesses and Policymakers

March 26, 2012

FTC report calling for privacy by design, simplified choices for businesses and consumers, and greater transparency about information collection and use

Consumer Sentinel Network Data Book (2011)

February 28, 2012

Report listing the top consumer complaints received by the FTC’s Consumer Sentinel Database in 2011

Mobile Apps for Kids: Current Privacy Disclosures Are Disappointing

February 21, 2012

FTC staff report featuring the results of a survey of mobile apps for children and concluding that app stores and app developers don’t provide parents with the information they need to determine what data is being collected from their children, how it’s being shared, or who will have access to it.

National Do Not Call Registry Data Book for Fiscal Year 2011

November 30, 2011

FTC annual report on Do Not Call registration and complaints