Forum on how the government, businesses, and organizations can work together to prevent consumers from being victimized by unauthorized third-party charges on their telephone bills, a practice known as “cramming"
"Congratulations, You’re a Winner!": Lottery, Prize, and Sweepstakes Scams and the Role of Money Transfer ServicesMay 2, 2011
A public workshop to examine strategies for protecting consumers from lottery, prize, and sweepstakes scams, and other forms of fraud that use money transfers as the method of payment.
Public workshop to examine how debt collectors are using new technologies and how this affects consumers
Report to Congress summarizing the administrative and enforcement actions taken in 2010 under the Fair Debt Collection Practices Act aiming to curtail abusive, deceptive, and unfair debt collection practices in the marketplace.
Report analyzing consumer complaints received by the FTC in 2010, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area
Activities of the Federal Trade Commission Under the Truth In Lending Act, the Consumer Leasing Act, the Equal Credit Opportunity Act, and the Electronic Fund Transfer Act During 2010February 1, 2011
Annual report to the Federal Reserve Board on FTC enforcement activities regarding the Equal Credit Opportunity Act, Electronic Fund Transfer Act, Consumer Leasing Act, and Truth in Lending Act, including a discussion of FTC activities under the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Interim Report to Congress describing progress on a national study examining the accuracy of credit reports.
Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and PolicymakersDecember 1, 2010
A preliminary staff report proposing a framework to balance the privacy interests of consumers with innovation that relies on consumer information to develop beneficial new products and services, including the implementation of a “Do Not Track” mechanism.
FTC staff report recommending that coverage of the FTC’s Business Opportunity Rule be expanded to include work-at-home opportunities such as envelope stuffing, medical billing, and product assembly, many of which have not been covered before.
Results of an Internet surf conducted by the FTC's Division of Enforcement to investigate the nature and incidence of particular environmental marketing claims
Protecting Youths in an Online World: Prepared Statement of the Federal Trade Commission, Presented by Jessica Rich, Deputy Director, Bureau of Consumer Protection, Before the Senate Committee on Commerce, Science, and Transportation, Subcommittee on Consumer Protection, Product Safety, and Insurance.
Ninth annual report from the FTC, the Department of Justice, and the Department of Education describing efforts to combat scholarship and financial aid fraud in 2009.
Report about system for resolving consumer debt collection disputes recommends significant litigation and arbitration reforms to improve efficiency and fairness to consumers.
Workshop about the costs and benefits of the FTC’s Children’s Online Privacy Protection Act (COPPA) Rule in light of rapidly evolving technology and changes in the way children use and access the Internet.
Report focuses on discrete FTC program areas that have a particular impact on women and children. Highlights five areas, describing, for each, recent FTC law enforcement actions or policy initiatives as well as available consumer and business education materials: health care for women and children; marketing to children and adolescents; consumer credit; entrepreneurship and business opportunities; and family pocketbook issues.
Report regarding emergency PIN and alarm button devices that would allow users of ATMs to electronically alert police about crimes at ATMs.
An Examination of Children’s Privacy: New Technology and the Children’s Online Privacy Protection ActApril 30, 2010
Prepared Statement of the Federal Trade Commission Entitled "An Examination of Children's Privacy: New Technology and The Children's Online Privacy Protection Act," Presented by Jessica Rich, Deputy Director, Bureau of Consumer Protection, Before the Subcommittee on Consumer Protection, Product Safety, and Insurance of the Committee On Commerce, Science, and Transportation, United States Senate.
Report to Congress summarizing the administrative and enforcement actions taken in 2009 under the Fair Debt Collection Practices Act aiming to curtail abusive, deceptive, and unfair debt collection practices in the marketplace.
Report on enforcement efforts and consumers’ perceptions of the National Do Not Call Registry’s effectiveness.
A biennial report focusing on the use of the Do Not Call Registry by both consumers and businesses, as well as the impact that new technologies have had on the Registry.